Reviews From Verified Clients Only AppointMaster Authentic Reviews From Actual Clients
-24.886569 152.320179
Sugarland Animal Hospital logo
10 Heidke St
Bundaberg West, QLD 4670

Phone 0741513550

OFFICE HOURS
Monday8:00 AM 6:00 PM
Tuesday8:00 AM 6:00 PM
Wednesday8:00 AM 6:00 PM
Thursday8:00 AM 6:00 PM
Friday8:00 AM 6:00 PM
Saturday8:00 AM 12:00 PM
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Sugarland Animal Hospital

Sugarland Animal Hospital


Sugarlandvet.com/


OFFICE LOCATION

181 Certified Clients Reviews & Surveys for Sugarland Animal Hospital

Reviews posted and surveys rated from actual clients. Certified

Review(181): 1 /181
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ChriT
Burnett Heads

That your surgery was closer to Burnett heads


Review(180): 2 /181
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TianM
Bundaberg

Honestly nothing I would change, the vet I had (rob I think) was excellent! Although he was new and was having trouble with the systems I could tell her genuinely cared about my pet and wanted to help him get better!


Review(177): 3 /181
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SaraG
Bargara

Billy will be coming regularly for day care so I don t need email confirmation for that, his vet appointments I am happy to receive emails for. I assume it s just the system though.


Review(176): 4 /181
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LeslC
Moore Park Beach

Great service, midnight and daytime


Review(174): 5 /181
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SamaM
Avoca

Service was great even the after hours I was stressed enough about leaving my dog but received regular updates on his care and wasn t charged for the overnight stay which I was extremely thankful for


Review(173): 6 /181
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PeteC
Bucca

I was disappointed that i wasn t offered a seniors discount like other vets.


Review(172): 7 /181
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BronC
Branyan

I thought everything was great.


Review(166): 8 /181
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Anonymous
QLD

It is okay as it is now, although if you had a long wait perhaps a coffee machine would help.


Review(165): 9 /181
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DaniL
Bargara

What I would change: My pet wouldn t need a vet. Healthy is the ideal, not so. Your services are excellent. thank you


Review(164): 10 /181
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AnnO
Bundaberg

I would have loved to have been able to change the outcome for Louisa. I hesitated on doing what may have saved her life/I should have called you in much sooner. Thankyou for your help in burying my sweet little girl and for your quiet understanding. I will call if anything is concerning me about the little one s health. You have helped them recover from quite serious health concerns/you advised and you listened. Anthony, Lou & Loretta, Millie and I thank you all once again. I do have so many regrets and hope Louisa will forgive me for letting her suffer for too long and for losing her fight for life. I m sorry, but I do blame myself. I have raved on and I do apologize. Thanks again just for reading this and hopefully understanding where this is all coming from.


Review(163): 11 /181
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Anonymous
QLD

From my point of view there is nothing to change...


Review(160): 12 /181
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PeteP
Waterloo

We didnt really get a diagnosis this time.


Review(155): 13 /181
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SharH
Kensington

Nothing sharon was very happy


Review(154): 14 /181
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GailS
Innes Park

very happy with everything Bella is doing well Nev & Gail


Review(153): 15 /181
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MerrW
Bundaberg North

I don t know if my answers completed. Just kept getting a java script void message. However 5 stars for everything. And I wouldn t change anything about the visit except a valium for my stress level:) Puppy is doing just fine. Thank you.


Review(149): 16 /181
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Anonymous
QLD

The price


Review(148): 17 /181
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Ros H
Branyan

Dr Mike has looked after out fur babies, since we moved to Bundaberg 11 years ago. He s always been caring, kind, empathetic and very affordable. He never charges for unnecessary vet work. He s rooms have always been immaculate, as is the waiting area.


Review(146): 18 /181
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ChriS
Bundaberg

The only thing I would change is the fact that I had to bring Ava and Zac to you in the first place?? However, I would not ever take them anywhere else as they love all the staff, even Dr. Mike after the treatment, which wasn t pleasant (mostly for me).


Review(145): 19 /181
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Anonymous
QLD

Exceptional service! Will be back! ??


Review(142): 20 /181
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ElleG
Bundaberg

I did not appreciate being told that the consult fee was $79 and the walking out to find the bill was $350 at no point was the extra costs discussed during the appointment. Also I am disgusted that I was charged for the follow up vist at the time of the first visit and again at not time was this discussed either just charged to the bill. My fiancé took my cat on for me and then for all of this to go leaves me with no trust. Also when I called to question the bill I was made to feel like it did not want the best for my cat ! Now I feel this is just plain and simply wrong as I love my cat very much but I m sure I m not the only pet owner who doesn t have and endless supply of money to spend on them. Bottom line after her follow vist I doubt il use this clinic again. I work in customer service and if I did something like those I would be is so much hot water and under close scrutiny. I only expect what I deliver to my customers which is definitely not something I recived.


Review(139): 21 /181
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TaraL
Svensson Heights

The cost, but that is just wishful thinking cause I m always broke . . . maybe various ways to time- pay? I love you guys! You make a sick fur-baby much less scary!! Thank you!!!


Review(137): 22 /181
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TracG
Sharon

I was a bit disappointed that Dr Mike didn t see me after procedure


Review(136): 23 /181
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KenT
Bargara

it was really good dont have to change a thing good work all the team


Review(134): 24 /181
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HeatR
Tantitha

My IQ & age so I could become a vet because animals are so unlike humans - very loving and loyal!!!!!!! Seriously, I am very happy with the staff and facilities.


Review(133): 25 /181
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MargR
Branyan

I have an iPad so unable to click on my choice but l would have picked 5stars on all



Reviews posted and surveys rated from actual clients. Certified




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