Reviews From Verified Clients Only AppointMaster Authentic Reviews From Actual Clients
-24.886569 152.320179
Sugarland Animal Hospital logo
10 Heidke St
Bundaberg West, QLD 4670

Phone 0741513550

OFFICE HOURS
Monday8:00 AM 6:00 PM
Tuesday8:00 AM 6:00 PM
Wednesday8:00 AM 6:00 PM
Thursday8:00 AM 6:00 PM
Friday8:00 AM 6:00 PM
Saturday8:00 AM 12:00 PM
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Sugarland Animal Hospital

Sugarland Animal Hospital


Sugarlandvet.com/


OFFICE LOCATION

163 Certified Clients Reviews & Surveys for Sugarland Animal Hospital

Reviews posted and surveys rated from actual clients. Certified

Review(163): 1 /163
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Anonymous
QLD

From my point of view there is nothing to change...


Review(160): 2 /163
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PeteP
Waterloo

We didnt really get a diagnosis this time.


Review(155): 3 /163
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SharH
Kensington

Nothing sharon was very happy


Review(154): 4 /163
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GailS
Innes Park

very happy with everything Bella is doing well Nev & Gail


Review(153): 5 /163
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MerrW
Bundaberg North

I don t know if my answers completed. Just kept getting a java script void message. However 5 stars for everything. And I wouldn t change anything about the visit except a valium for my stress level:) Puppy is doing just fine. Thank you.


Review(149): 6 /163
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Anonymous
QLD

The price


Review(148): 7 /163
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Ros H
Branyan

Dr Mike has looked after out fur babies, since we moved to Bundaberg 11 years ago. He s always been caring, kind, empathetic and very affordable. He never charges for unnecessary vet work. He s rooms have always been immaculate, as is the waiting area.


Review(146): 8 /163
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ChriS
Bundaberg

The only thing I would change is the fact that I had to bring Ava and Zac to you in the first place?? However, I would not ever take them anywhere else as they love all the staff, even Dr. Mike after the treatment, which wasn t pleasant (mostly for me).


Review(145): 9 /163
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Anonymous
QLD

Exceptional service! Will be back! ??


Review(142): 10 /163
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ElleG
Bundaberg

I did not appreciate being told that the consult fee was $79 and the walking out to find the bill was $350 at no point was the extra costs discussed during the appointment. Also I am disgusted that I was charged for the follow up vist at the time of the first visit and again at not time was this discussed either just charged to the bill. My fiancé took my cat on for me and then for all of this to go leaves me with no trust. Also when I called to question the bill I was made to feel like it did not want the best for my cat ! Now I feel this is just plain and simply wrong as I love my cat very much but I m sure I m not the only pet owner who doesn t have and endless supply of money to spend on them. Bottom line after her follow vist I doubt il use this clinic again. I work in customer service and if I did something like those I would be is so much hot water and under close scrutiny. I only expect what I deliver to my customers which is definitely not something I recived.


Review(139): 11 /163
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TaraL
Svensson Heights

The cost, but that is just wishful thinking cause I m always broke . . . maybe various ways to time- pay? I love you guys! You make a sick fur-baby much less scary!! Thank you!!!


Review(137): 12 /163
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TracG
Sharon

I was a bit disappointed that Dr Mike didn t see me after procedure


Review(136): 13 /163
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KenT
Bargara

it was really good dont have to change a thing good work all the team


Review(134): 14 /163
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HeatR
Tantitha

My IQ & age so I could become a vet because animals are so unlike humans - very loving and loyal!!!!!!! Seriously, I am very happy with the staff and facilities.


Review(133): 15 /163
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MargR
Branyan

I have an iPad so unable to click on my choice but l would have picked 5stars on all


Review(132): 16 /163
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ChriH
Kepnock

Nothing wrong


Review(131): 17 /163
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RosaH
Avoca

We were pressured into having an expensive proceedure done which was not essential. Watching our 10 year old cat post-op was a distressing time for us and for her. This was a very expensive visit which was NOT what we made the appt for.If we return, maybe it will be on our terms.


Review(129): 18 /163
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Anonymous
QLD

I asked for my dogs nails to be clipped but they were not done


Review(127): 19 /163
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JoseW
Bundaberg South

Friendly but didn t check any previous documentation. When asked to weigh the kitten this was done but no mention of previous weight and current weight eg: put on so much in 10 days etc etc. We felt the appointment was just a process as we were not paying.


Review(126): 20 /163
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KerrR
Bundaberg

The customer service at Sugarland Vet is always great, the staff are very friendly and happy to help.


Review(125): 21 /163
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Anonymous
QLD

Nothing


Review(124): 22 /163
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JudyC
Bundaberg

Every thing was perfect except one minor but important detail which was the cleanliness, compared to the other veterinary practice I use.


Review(123): 23 /163
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RoseB
Avoca

Positive feedback for everyone. You are great with Bella and always look after her with grooming, etc. A big thank you and we look forward to seeing you again soon.


Review(122): 24 /163
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Anonymous
QLD

There is nothing I feel should be changed about my visit with Tiger,staff were very friendly and calmed my nerves about tigers small operation. I would highly recommend people to take there pets to the hospital and will be coming again soon to have him vaccinated.


Review(121): 25 /163
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PaulK
Branyan

when i ask for a quote on the services to be provided, that this is the amount i am charged and not more as is the case



Reviews posted and surveys rated from actual clients. Certified




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